Our Terms and Conditions
Complete 100% Satisfaction!
Simply put, we will do whatever it takes to insure that you receive what you ordered, in good condition, and on-time. That means we will not stop trying until you are happy with your order and your experience with us. We pride ourselves in providing the best customer service possible. That means exceeding your expectations whenever the opportunity arises.
Easy To Do Business With
We are in business to make sure your personalized product purchases are easy and hassle-free! Our friendly customer service representatives are eager to assist you in any way possible. We hope you give us the opportunity to showcase how easy it really is to do business with us!
- BY PHONE:
Feel free to contact us at 866.732.3386 with any questions, concerns, ideas, reviews and orders any time. We are here to to serve you and make every purchase a wonderful experience.
- BY MAIL:
4AllPromos, 50 West Ave., Essex, CT 06426
- BY EMAIL: Send E-Mail to 4AllPromos.com
This guarantee is limited to the full cost of us reprinting your original order. This guarantee does not cover fees for mailing services or associated incidental or consequential damages or claims of any kind. The prices for goods and services shown on this website are in US dollars ($USD), unless otherwise noted. If a visitor to this site submits a request to purchase printing products or services, the visitor has become a user of this site, and the user agrees that all charges, taxes, and shipping fees will automatically be charged to the credit card or paid by the user with a pre-approved payment method. Once an order for printing has been approved by the customer and "sent" to the site, no changes are allowed in the deadline times, the artwork files, or the job specifications. After an order for printing has been sent via the website, the customer is responsible for paying the entire amount of the order, unless otherwise noted. In some cases, the refund may be issued to the customer if no work has been started by 4AllPromos. We will only consider these types of refunds when you personally take responsibility to notify us by phone during normal working hours that are posted elsewhere on the site. PAYMENT METHODS
All requests to purchase printing must be submitted with a mutually approved and agreed upon payment method. Approved methods for payment include, but are not limited to, any of the following methods. Credit card or debit card. This is how most of our customers pay us. We use a SSL encryption on our servers with your payment and ordering data so that only our computers can decode and understand it. Credit card payments are very safe with us. We also accept business checks, any checks returned as to us for non-payment will be accessed a $25 fee - please call us for more details. REFUNDS
We stand behind our Complete Satisfaction Guarantee and if the product is different than how it is pictured or described on our site we will gladly refund your money. In addition if the personalized product is not the way you approved it we will refund your money without question. Customers will have 30 days after delivery to contact 4AllPromos regarding a return. A refund will be credited to the original form of payment within 7 days. Simply call our toll-free number 866.732.3386 or email us at Sales@4AllPromos.com.
All returns should be sent to:
50 West Ave., Essex, CT
after you have contacted us by phone or e-mail and received a return authorization code we will be happy to accept your return. 4AllPromos will cover the cost of return shipping on any order that has been credited. SALES TAX POLICY
4AllPromos is required to collect state sales tax on any printing purchases shipped to state(s) where we are required to pay sales tax. ARTWORK FILES
The pre-press department at 4AllPromos does review artwork before production but you are still 100% responsible for the accuracy of your print-ready artwork files. We encourage you to review any layout and copy prior to submitting said order. Each Customer providing any artwork (including those bearing names, tradenames, marks, trademarks and logos) to be applied to any product purchased from 4AllPromos expressly acknowledges and represents that such Customer has all legal rights and full authority to use the provided artwork in such manner, and that such use does not violate or infringe upon the rights of any third party, including, but not limited to any federal, state, local or foreign trademark or copyright rights. SHIPPING
All our shipping is done via United Parcel Service (UPS). Through UPS, we provide next-day delivery, three-day delivery, and standard five-day ground. EDITING, DELETING, OR MODIFICATION OF THIS WEBSITE
We reserve the right, for any reason, to edit this website. That means, without advance notice, we may suspend, discontinue, edit, or delete current offers, documents, information, products, services, or any other content appearing in this website. PRODUCTION TIMES
We reserve the right to adjust the published production times. The customer will be promptly notified of any changes to the production time. High quantities, multiple imprint colors and/or multiple locations, and other special circumstances may not allow for rush pruduction.
We are a locally owned company that does business regionally and nationally. If you are a locally owned neighboring business and find yourself in a "printing crisis," we urge you to simply pick up the phone and give us a call. We will do everything we can to help you solve your problem quickly and at a reasonable cost. Every customer is important to us, but sometimes we are able to do extraordinary things for our neighboring local businesses because of time and distance advantages. We often work early or late or weekends to hit important deadlines. Please call us, we can help. EMAIL
4AllPromos is not responsible for any errors or delays in responding to requests for information or problems with an order caused by an incorrect e-mail address provided by you. COPYRIGHT NOTICE
The contents of this Web site are copyright © 2022, 4AllPromos, LLC. All rights reserved.